Customer Relations and Mini Cupcakes
Mini cupcakes. So what?
These are special though, served for the customers of a bank that I go to. There are two baskets in the bank that contains red sweets: candies, even chips, and gums. These were served during Valentine’s Day.
Now that is good customer relations for me.
Add to the fact that they have a table with hot water and different kinds of tea for their customers. I am not sure though if all branches of Unionbank has this but the branch I go to, Unionbank Congressional Avenue has these things.
And we don’t stand in line because we have numbers.
Service time is now faster unlike before it takes me more than half an hour to wait to be served for a transaction that is done within 3 minutes.
